D · Digital Products · AI Assets & Agents
AI Voice Agents
AI voice agents handle phone conversations such as inbound support, appointment booking and call qualification using speech, a language model and telephony. Check the voice and telephony providers, human handoff rules, and how the agent discloses that it is automated and records consent.
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Buyer guide
- Confirm the agent discloses it is an AI and handles call recording consent as required in your markets.
- Use outbound calling only where you have prior consent and comply with local telemarketing rules.
What to compare
- 01Call type: inbound vs outbound
- 02Speech, model and telephony stack
- 03Languages and accents supported
- 04Human handoff and escalation
- 05Consent, disclosure and recording
Use cases
- Booking appointments and answering inbound FAQs